Design Thinking Experience Design UX Research
Client
Hyper Island
Campaign
Build a Mini-you-figure
Brief
How might LEGO enhance interactivity and engagement in digital presence while maintaining the core play experience?
Explore the interplay between businesses in LEGO, their customers and their markets, and focus on the changes that LEGO needs to make to create and sustain value for all stakeholders and stay relevant in the digital world. Together with consideration for how change is internalised and championed inside organisations, and strategies for overcoming the likely barriers that will arise.
Project title
Introduction
Financial Highlights
Employee Interview
External: Market Trends
Internal Insights
S.W.O.T.
Key Product: Current Experience
Customer Journey Map: Pre-recommendation
Opportunity
Build a Mini-you-figure
Recommendation
Customer Journey Map: Post-recommendation
Commercial Feasibility
Future Roadmap